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TripTech · legal centre

Legal Information

TripTech documents, rules and policies in one official section

Document centre

14 documents

Core documents

Privacy, data, agreement

Section overview

TripTech Legal Centre

This section contains service rules, data processing terms, agreements, payment, security, and TripTech digital channel documents.

Documents

Core documents

Privacy Policy

How TripTech collects, uses, stores, and protects customers’ personal data.

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Data Processing Policy

Consent and core rules for processing personal data in TripTech services.

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Terms of Service

Terms for using the website, personal account, Telegram bot, and digital services.

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Company Details and Legal Information

Official company details, registration information, and TripTech contact channels.

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Documents

Payments and refunds

Payment and Refund PolicyTour payments, booking changes, cancellations, and refund terms.Payment Security PolicyPayment protection, verification of details, and prevention of financial risk.

Documents

Security and data

Cookie PolicyHow the site uses cookies, technical identifiers, and analytics.Secure Document Transfer PolicySecure transfer of passports, agreements, applications, and other customer files.

Documents

Service rules

Public OfferHow agreements are concluded and travel services are arranged through TripTech.Site RulesRules for access, conduct, and permitted use of the TripTech website.Telegram Bot and Mini App RulesRules for the Telegram bot, Mini App, notifications, and digital account.DisclaimerImportant limits of responsibility for TripTech, tour operators, and service providers.Claims ProcedureHow to submit an enquiry, complaint, or request concerning a booking or document.Bonus Program TermsTerms for earning and using TripTech travel bonuses.
Legal Information and Documents